The Pharmacy Chick

Flying the coup in retail

Do not dive head first into THIS gene pool!

Filed under: Uncategorized — pharmacychick at 9:30 am on Saturday, November 20, 2010

I wish I had been there. It would have been a big belly laugh for sure.  True story however from my compadre in crime, My Man Friday.

Phone rings and he answers it. It is a woman who wants to refill 3 prescriptions. (and for reasons we now understand doesn’t  use the automated system for ordering).

Friday: Sure, may I have the first number?

Woman:  4.

FridayExcuse me?  May I have the first prescription number?

Woman:  4.

Friday: (rolling eyes and finally getting it)   May I have the entire 7 digit prescription number?

Woman:  4567890

The tech relating this story to me was laughing so hard she had tears welling in her eyes.

I never thought there would be very many “firsts” left after practicing pharmacy for 23 years…but folks…this was one.


Comment by Dr. Grumpy

November 20, 2010 @ 10:45 am

I’m sorry. I tried to get her to go to a different pharmacy this time.

Comment by IAPharmer

November 20, 2010 @ 1:53 pm

the geniuses that designed our pharmacy bottle placed the NDC right next to the Rx number so across the bottom of the bottle it reads:

NDC 60555-1234-07 Rx 4567890-1111

So I end up with multiple voicemails or people on the phone reading the NDC to me. The worst are the voicemails that say I need Rx (NDC is read off) and then no other info, name, DOB, nothing so I know someone needs their Paroxetine filled but have no idea who! It is hilarious! But no where near as funny as your story!

Comment by Texas Pharmacy Chica

November 20, 2010 @ 6:55 pm

IAPHARMER: IT really does not love you!!! Should be a pretty easy fix…Then again, what is up with voicemails where people don’t leave their names? Just like all the people who call without identifying themselves, just ask if their refills are ready? Phone etiquette….a forgotten custom.

Pharmacy Chick: Wow. Chances are though, she already spawned in her teens and her genetic imprint on humanity is spreading like curry on a white shirt. The first 10 minutes of the movie “Idiocracy” comes to mind.

Comment by deb

November 21, 2010 @ 3:02 pm

I had a customer call and complain that she kept getting the police operator every time she called. She was not dialing our number first just putting in the rx # which began with 911*****. She said she did it three times.
once I faxed 911 several times by accident when we had a phone system that required 9-1- before every call. Somehow I hit 9-1-1 (rest of phone number) but it doesnt’ matter. 911 trumps all. I didn’t hear it callint 911 but they called ME back..(red face)

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