Pharmacy Chick has learned that almost every phone call that arrives at 8 am or earlier at her house is seldom good news. In fact there is a part of me that wishes I could turn off my home phone like I do my cell phone when I go to bed.
RING RING! 720am…A very groggy Mr Chick answers and and I can hear MY store manager’s voice on the other end.. WTF? he never calls me at home. Sleepy hands me the phone and Tom ( the store manager) says “Your pharmacist called in sick.” WHAT? My Man Friday never calls in sick, and if he did he would have called ME not the store. So I asked WHO called in sick and was told “Tonya”. Oh yes. When I saw her on the schedule I cringed with dismay. The tech scheduler at corporate must be scraping the bottom of the barrel by now to give me Tonya and sure enough she pulled this stunt….again.
My lazy Saturday off just turned into a cascade of SUCK!. We can ALMOST work alone on a Sunday, but Saturday? no way. My first call was to Friday who had just received HIS call from Tom and was already planning on going in an hour early to try and fill everything he could before we opened. My second (and WAY more reluctant) call was to Tech extraordinare. She had plans that day. I knew it. Her family from out of state was coming in. However, gracious as always she said she could come in around 11 am..could she at least get her house cleaned for the company who was arriving that afternoon? (Like I was going to say no?)
I got myself out of bed and decided at the very least, I would help Friday get all the que emptied and filled. I had plans and obligations of my own that day. I arrived at the store, and Friday and I went to work filling the 40 or so scripts waiting from the que. I had to leave by 945am but we got everything done, leaving Friday alone for just over an hour. We can all deal with just about anything for an hour so when I left I said a prayer that God would keep the people at bay until help arrived.
If this was an islolated incident I wouldn’t be so upset, but time and time again, I have a schedule full of relief people that 1) I know only by their name or reputation and 2) I have no way to reach them and 3) on weekends there is NO corporate back up to get help. I DREAD the distribution of the monthly relief schedule and I see certain names on it. I have been at the mercy of the scheduler since Tech #2 went out on medical leave. Now her position has been made open for application because she didn’t return in time so I can start interviewing candidates.
I can’t blame the scheduler. Geez, she does an amazing job just filling 100+ stores schedules each and every month but it seems that the term “relief” is pretty oxymoronic. Perhaps she should be termed “GRIEF” tech because that is about all she causes me.
(So before any of you readers that ARE relief assault me verbally….I am speaking of THIS tech..not YOU ok??? Save your flames for somebody else). If you show up to work, then you are doing your job.
I have missed 2 days of work in 19 years, and one of them I worked until the relief person showed up. Tech Extradordinare has worked for me for 2 years and hasn’t missed a shift, and has in fact covered a lot of flaky relief techs who have bagged on shifts for one reason or another. Friday has never called in sick in the 15 years we have worked together, tho I finished a shift or two for him when he looked about to die. Maybe this is an anomaly but we have a certain sense of responsiblilty to each other.
Tonya is supposed to work next Sat too. I have already put the word out on the street that nothing short of Death is an acceptable reason to miss work. Arrange for it Friday. If she comes in next week, I am thinking about serving her a bowl of cornflakes and she if she gets it.
And when I do the interviews? You can bet that Attendance will be emphasized again and again.