The Pharmacy Chick

Flying the coup in retail

Artificial vs natural…

Filed under: Uncategorized — pharmacychick at 9:16 am on Saturday, August 1, 2009

So!  Just another day interacting with Joe Q Public.  I was handed a scrap of paper with the words “Murine or Tears type product, use as directed”.  Easy enough, I told the tech to please show Mr Public where all the tear replacement items were.  She came back a few minutes later and said the customer wanted to talk to me.

We were really busy that day and had one tech come in over an hour late so in addition to being behind by about 70 rx, I had about 10 transfers to complete for our stoooopid coupon week.  I grabbed his paper and went out to the aisle with the tears.  “What can I help you with?  What there some difficulty in selecting an artificial tear?”

The guy says “I cannot find MURINE…”  “Your paper says Murine or any tears product I have a dozen or so artificial tears on this shelf”  and I went on and selected an appropriate one.

THEN his wife/girlfriend/chick of the week pipes up and said.  “Hey, we don’t want any artificial products…don’t you have any natural tears?”  I had a witty retort that died on my lips (thank goodness) but I only said,  ” Humans can’t exactly harvest tears and bottle them..we have to make fake ones and put it into bottles”..

Just when you think you have heard it all…


Comment by AZ

August 3, 2009 @ 3:52 pm

So, what was the witty retort?
She didn’t come across as one who might appreciate my somewhat sarcastic retorts so I just told her that harvesting human tears would be impossible.

Comment by Cathy Lane RPh

August 7, 2009 @ 1:02 pm

What about crocodile tears, or some other ‘natural’ creature? 😉

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