The Pharmacy Chick

Flying the coup in retail

He must think I lie or something.

Filed under: Uncategorized — pharmacychick at 7:56 am on Tuesday, May 19, 2009

Of all the calls that the Pharmacy Chick receives all day, the one I never really mind is the one where a patient calls to find out if a prescription is ready.  Honestly, I’d rather have a patient call me before they come down than get pissy at the counter when they drive down unnecessarily to find their prescription not ready.  Somehow its always MY fault if its not ready when THEY want it.  “I drove all the way down here and its not ready???”  as if the act of driving should cause me to take a prescription NOT authorized and just fill it….

In fact, I’d be happy to field calls all day from people who think ahead to call than from anybody who yells at me at the counter.   

This call about un-nerved me however, because I couldn’t seem to get him to believe me.

“Pharmacy Chick pharmacy,  Chick speaking”  yea, I wanna know if If my prescription is ready, I am Jim Smith  “Yes, I see I have 2 here, they are ready to be picked up”  Really, they are ready?  “Yes they are ready” So I can get them any time? ” sure, just come on in any time” What time do you close?  (tell him the closing time) So I can get them at 7:30 tonight?  “yes, they are ready now and will still be ready at 730”.  Can I come in right now?  “yes, you can get them now”  Can I send my wife in?  “yes, you can send anybody in you want to” And you will give them to her?  (omg, am I ever going to get off this phone?) “Yes, we will give both of them to her”. Ok Somebody will be in to pick them up…as long as they are ready… “yes, they are ready”.


Chick needs a beverage now thank you.

It would be so priceless if he came in and I, (as a joke) told them they weren’t ready. He’d probably go apoplectic!


Comment by Mallory

May 19, 2009 @ 10:53 am

Heh heh…

Last time I called to check if the prescription was ready, they said yes, so I drove down, and they gave me a box of Procal… an unneeded one I’d returned to them unopened. It did have my address label on it, I suppose. My actual prescription wasn’t ready. It was on back-order.

Comment by Dr. Grumpy

May 19, 2009 @ 12:07 pm

I’d do it when he shows up, but check his insurance first. Make sure he’s not a post office employee.

Comment by The Ole' Apothecary

May 19, 2009 @ 4:02 pm

Skepticae interrogatorum ad redundantissimum occurs in hospital practice, too. A colleague of mine holds our record. She had to repeat her answer to a nurse eleven (yes; in arabic numerals, 11!) times.
My intern gave a copy to a pharmacist the other day (for controlled sub). she was giving our DEA number to the pharmacist and she kept repeating it over and over “AB1234567,,,NO< A.B., there is no 9 sir, just 1….2…..3……4…..5……6…..7…..this went on for about 6 times before she finally hung up and put her forehead on the counter.

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